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Returns and Exchanges

At Chris’s Country, your satisfaction is always guaranteed.

Return or exchange an eligible return item by mail or stop into our Warehouse located at Tacoma, Washington.


Mail Returns

•  Notify Chris’s Country Essence for required return authorization number by phone or email.

•  Place a copy of your order in the box being returned. If you do not have a copy, please include a letter stating the item you are returning and why. Include your return authorization number, name, address and phone number so that we may process your return.

•  Call us so that we know a return is on its way. Our phone number is 253-922-7021.

•  Mail the return using the carrier of your choice to our address:

     Chris’s Country Essence
     Returns Department
     4128 Gay Road East
     Tacoma, Washington, 98443

•  Returns are subject to a 20% restocking fee unless the item is defective or damaged.  Return shipping fees are not reinbursed unless the wrong product is shipped or the item is defective or damaged.

•  Return shipping fees are not reimbursable.


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